jyjill Terms and Conditions

1 General Provisions and Acceptance

jyjill is an online betting and casino platform operated for users in Bangladesh. These terms and conditions ("Terms") form a binding legal agreement between jyjill and its users.

These Terms are written for users in Bangladesh. By accessing the platform or using any of its services you are considered to have accepted all the terms set out below.

jyjill reserves the right to amend these Terms at any time. Amended terms take effect as soon as they are published on the website. Users are advised to review this page regularly at their own responsibility.

2 Account Registration and Eligibility

To open an account and use services on jyjill you must meet the following eligibility requirements:

• You must be at least 21 years of age. This platform is for people aged 21 and above only.
• You must register with accurate and complete information.
• Each person may operate only one account.
• Opening an account in another person's name or identity is strictly prohibited.
• Information provided at registration, such as name, address and banking details, must be accurate.

jyjill may request documents for identity verification at any time. Failure to provide the required documents may result in account suspension or closure.

2.1 Identity Verification (KYC)

To prevent fraud and ensure security, jyjill may request a copy of a user's national ID card, passport or other government-issued identity document when necessary. Identity verification may be mandatory before withdrawal requests are processed.

3 Account Security and Responsibility

Keeping your account secure is your own responsibility. Please keep the following in mind:

• Never share your login credentials (username and password) with anyone else.
• Use a strong and unique password and change it regularly.
• If you suspect unauthorised access to your account, notify the support team immediately.
• Always log out after using a public or shared device.

You are personally responsible for all activity that takes place on your account, unless it can be shown that it resulted from jyjill's own error.

4 Deposit and Withdrawal Policy

The following rules apply to financial transactions on jyjill:

4.1 Deposit

• Minimum deposit: ৳300 (for all payment methods).
• Accepted payment methods: bKash, Nagad, Rocket and bank transfer.
• Once a deposit is successfully processed it will be credited to your account.
• Use only a payment account registered in your own name for deposits.
• Deposits made by or through a third party's account are not accepted.

4.2 Withdrawal

• Minimum withdrawal: ৳500.
• Withdrawal requests are generally processed within 5 to 30 minutes.
• Withdrawals will only be paid to the same method used for the deposit or to an account registered in the same name.
• Any active bonus wagering requirements must be met before a withdrawal can be made.
• In cases of suspicious activity, jyjill may temporarily pause the withdrawal process.

5 Bonuses and Promotional Offers

jyjill provides bonuses and promotional offers to users from time to time. The following conditions apply to claiming and using these bonuses:

5.1 Welcome Bonus

New members can receive a 150% bonus on their first deposit, up to a maximum of ৳5,000. For example: a deposit of ৳1,000 earns a ৳1,500 bonus, giving a total balance of ৳2,500. The wagering requirement for the welcome bonus is 15x (fifteen times).

5.2 Bonus Terms

• Once a bonus is claimed, it cannot be withdrawn before the specified wagering requirement is met.
• Each bonus offer has its own expiry date; once it expires the bonus is cancelled.
• A specific bonus may only be claimed once per account.
• jyjill reserves the right to modify or cancel any bonus offer at any time.
• If bonus abuse or fraud is suspected, the bonus may be deducted from the account.
• Different bonuses cannot be combined unless the offer explicitly permits it.

6 Betting and Gaming Rules

The following rules apply to all betting and gaming activity on the jyjill platform:

• Each game or bet has its own rules, which are displayed on the game screen.
• If a round is left incomplete due to a technical error, jyjill will void it and make a decision in accordance with the standing rules.
• In live casino games the dealer's decision is considered final unless a clear error is proven.
• In sports betting, results are determined based on the official results of the relevant sports authority.
• If a software error is exploited to achieve an abnormal win in any game, that win may be voided.

jyjill ensures that all games follow fair play principles. The platform uses SSL encryption and secure transaction technology.

7 Prohibited Activities

The following activities are strictly prohibited on the jyjill platform. Violating these prohibitions may result in immediate account closure and forfeiture of funds:

• Creating or operating multiple accounts.
• Abusing or manipulating bonuses ("bonus hunting" or "arbitrage betting").
• Money laundering or conducting illegal financial activity.
• Using automated software, bots or artificial intelligence to play games.
• Attempting to breach the platform's security systems.
• Engaging in fraudulent activity with other users.
• Operating an account using a false identity or documents.

8 Account Closure and Suspension

jyjill reserves the right to suspend or permanently close a user's account in the following circumstances:

• In case of a breach of these Terms.
• In case of providing false or misleading information.
• In case of refusal or failure to complete identity verification.
• In case of suspicious or fraudulent activity.
• In case of a long period of account inactivity (with prior notice).

You may also request the closure of your account at any time. In that case, your balance will be returned subject to the applicable conditions.

9 Responsible Gaming

jyjill firmly believes in responsible gaming. We are committed to ensuring a healthy and safe gaming environment for our users.

• Deposit limits, bet limits and session time limits are available to set.
• A self-exclusion option is available to temporarily remove yourself from the platform if needed.
• If gambling becomes an addiction, please seek professional help.
• Anyone under the age of 21 using the platform is in violation of the law.

To learn more about responsible gaming, visit our Responsible Gaming page.

10 Dispute Resolution

For any dispute or complaint, please contact our support team first. Bengali-language support is available through our 24/7 live chat service.

10.1 Complaints Process

• An initial response will be provided within 72 hours of receiving a complaint.
• Complex matters may require additional time for review.
• In all disputes, jyjill's decision is considered final unless a clear error is proven.
• Please attach relevant screenshots or evidence when submitting a complaint.

11 Privacy and Data Protection

jyjill places the highest importance on protecting your personal information. Our platform uses SSL encryption technology to keep all your information and financial transactions secure.

To learn more about how your personal information is collected, stored and used, please read our Privacy Policy.

• Your personal information is not sold to third parties.
• Except where legally required, your information is used only to improve our services.
• Your personal information may be updated or deleted upon your request.

12 Changes to Terms

jyjill reserves the right to change these Terms at any time. For significant changes, we will attempt to notify users by email.

Continuing to use the platform after any change means you accept the new terms. It is therefore your responsibility to review this page regularly.

13 Contact

If you have any questions or comments about these terms and conditions, please get in touch with us:

• Live Chat: 24/7 instant support, available in Bengali.
• Email: [email protected]

Our support team is ready to serve you seven days a week, twenty-four hours a day.